This course will help you to manage your work team for maximum performance
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1 class per week, for 2 weeks
Multi Class Course
Are you a Team Leader, Supervisor or Manager who is responsible for managing the performance of a team? If so, Managing for Performance is a two part workshop for you. There are 2 x 1 hour workshops that take place over 2 weeks to allow you time to practice your skills between sessions.
“If you don't know where you want to go, then it doesn't matter which path you take.” ― Lewis Carroll, Alice in Wonderland
In Part 1 of the workshop we will look at how to set measurable targets and objectives in order to give your team a clear focus. We will also look at the skill of giving ongoing feedback to your team on both their good and poor performance.
In Part 2 we will look at how to provide ongoing on-the-spot coaching to your team members in order to improve their performance. We will also look at a structure for having a conversation with those team members whose performance is not getting better in spite of all your previous efforts.
All modules will include elements of presentation, discussion and there are a number of exercises and case studies that you will complete as we go through the workshops. The sessions will be very informal and there will be plenty of opportunity for you to ask questions and practise using some of the skills that you have learned.
No previous experience is required.
Please Note- In order to attend Part 2, you must have completed Managing For Performance Part 1. No other previous experience is required.
Participants are encouraged to practise their skills between workshops
I have been training in performance management in a wide variety of business for some 30 years with excellent results and feedback.
My name is Paul and I am a business-related skills trainer from the UK. I am a Master Practitioner of NLP and have been working in corporate training for over 30 years now. During that time, I have been lucky enough to work with people from all over the world both at home and abroad, adapting to the cultural needs and different approaches to learning. I have worked with companies in a variety of industries including aviation, rail and bus transportation, contact centres, Human Resources and retail.
One of my recent projects involved ensuring that the right number of staff were available, trained and competent to operate the stations of the brand-new Doha Metro system. I was working with staff from all over Africa, South and South East Asia in a company that was owned largely by the French, so I learned a lot about language and culture during that time.
One of the consequences of all the changes that have happened in the world over the last year is that many businesses have reduced the amount of personal development and skills training that they offer to their staff, as they seek to reduce their costs. At the same time, the need for employees to grow within their roles or to improve their skills for new roles has grown hugely. The online training sessions that I run are an easy and affordable way for people to continue their self-development journey.
So, whether you are a Team Leader, Supervisor, Manager or Leader looking to get the most from your team, someone looking to improve their skills in order to improve in your current job or help set yourself up for a new job, or a front-line employee looking to deliver a great experience for your customers, I have a variety of training sessions that will help you. If you are looking for something specific that is not on my list of subjects, please do contact me and I will be happy to try and assist you.
I really do believe that learning should be fun. That means that any training session with me will be interesting, engaging and will use a variety of techniques. For example, I might present some information, you might complete a questionnaire, we might have a discussion and you might have the opportunity to practise your skills in a case study. Most importantly, at the end of every training session, I want you to be able ‘to do something’ and not just ‘know about something’.