Paul Mason

Business-Related Soft Skills And Personal Development Trainer

7 Reviews
Joined October 2020

My Teacher Intro

I am a Master Practitioner of NLP and have been working in corporate training for over 30 years now. During that time, I have been lucky enough to work with people from all over the world both at home and abroad, adapting to the cultural needs and different approaches to learning. I have worked with companies in a variety of industries including aviation, rail and bus transportation, contact centres, Human Resources and retail.

Whether you are a Team Leader, Supervisor, Manager or Leader looking to get the most from your team, someone looking to improve their skills in order to improve in your current job or help set yourself up for a new job, or a front-line employee looking to deliver a great experience for your customers, I have a variety of training sessions that will help you. If you are looking for something specific that is not on my list of subjects, please do contact me and I will be happy to try and assist you.

I really do believe that learning should be fun. That means that any training session with me will be interesting, engaging and will use a variety of techniques. For example, I might present some information, you might complete a questionnaire, we might have a discussion and you might have the opportunity to practise your skills in a case study. Most importantly, at the end of every training session, I want you to be able ‘to do something’ and not just ‘know about something’.

Qualifications & Experience

Master Practitioner of Neuro Linguistic Programming

CIPD Advanced Facilitator

BTech Diploma in Management Studies

I have over 30 years of training delivery experience and have worked with companies across a variety of sectors as an independent trainer and as a trainer for other training companies on long and short term contracts. All my business has come from referrals or repeat business. I work with staff at all levels in organisations and readily build strong professional relationships. I have an engaging delivery style and receive great feedback on the training that I deliver.


Communication Skills 123

This course is aimed at helping you to improve your communication with others at work or at home

Managing For Performance

This course will help you to manage your work team for maximum performance

Thinking Like Your Customer

This course will help you to deliver a great experience to all your customers - even the difficult ones!

Time Management and Delegation

This class will help you to get more done during your working day.

The Essentials of Management

This course looks at some of the key theories and skills associated with effective management of teams and individuals.

Introduction to Coaching Skills

This course will introduce you to some basic coaching skills and models that can be used both at home and at work.

FREE: Management Essentials Taster Session

This short taster session is designed to introduce you to the full Management Essentials programme available through Learned.Live