Qualifications & Experience
Master Practitioner of Neuro Linguistic ProgrammingCIPD Advanced Facilitator
BTech Diploma in Management Studies
I have over 30 years of training delivery experience and have worked with companies across a variety of sectors as an independent trainer and as a trainer for other training companies on long and short term contracts. All my business has come from referrals or repeat business. I work with staff at all levels in organisations and readily build strong professional relationships. I have an engaging delivery style and receive great feedback on the training that I deliver.
Courses
Communication Skills 123
This course is aimed at helping you to improve your communication with others at work or at home
Managing For Performance
This course will help you to manage your work team for maximum performance
Thinking Like Your Customer
This course will help you to deliver a great experience to all your customers - even the difficult ones!
Time Management and Delegation
This class will help you to get more done during your working day
Management Essentials
This course looks at some of the key theories and skills associated with effective management of teams and individuals
Introduction to Coaching Skills
This course will introduce you to some basic coaching skills and models that can be used both at home and at work
Management Essentials Taster Session
This short taster session is designed to introduce you to the full Management Essentials programme available through Learned.Live